Online Campus Support and Information
Online Campus is Edinboro University's virtual campus, supported by the Desire2Learn learning management system. Online Campus is used for all fully online courses and programs as an alternative to a physical classroom. Students in these courses and programs will be able to do everything a student in a physical classroom can do, but via the internet.
Even though Online Campus is a virtual campus, faculty who teach face-to-face courses may also use our Online Campus to enhance their teaching by giving students access to course content, quizzes, grades, and an electronic means to submit assignments.
New users are strongly recommended to visit the "First-time Users" section. This will help you configure your account settings and profile. Once you have completed the First-Time Users section please, review the tutorials and videos created for you.
If you are experiencing any technical issues while using Online Campus there is 24/7 support available to all Students, Faculty and Staff members. This number can be found below. Other questions maybe answered from our "Support Information" section or "Fequently Asked Questions (FAQs)" section, located on the navigation menu.
More information on becoming an online student or online courses and programs offered at Edinboro University can be found by visiting our Distance Education pages. You may also wish to contact your adviser or department to talk about distance education opportunities.
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Enrollments and Unenrollments are set for 10PM daily. It may take up to 24 hours for any course changes made in S.C.O.T.S to be available within Online Campus, please inform your instructors of any changes. Not all semesters will be loaded at the same time so you may not have access to Online Campus until closer to the start of classes. To review when you should have access to the system use the FAQs Enrollment Processing Schedule.
24/7 ONLINE CAMPUS SUPPORT INFORMATION
If you are having difficulties using any of the course tools (content, chats, discussions, quizzes, grades, etc.), please contact Desire2Learn's Technical Support
LOG IN PROBLEMS
Many log in problems can be solved by resetting your university password. You can do this now by accessing out Password Reset page.
If you are having problems logging in please, contact the Edinboro Technology Help Center by clicking on my.Edinboro logo at the top of the page (login required) then click on the "Tech Help" icon under the LaunchPad to submit an issue.
Please, note that the Edinboro Technology Help Center can not answer questions about Online Campus. You must contact the Online Campus 24/7 Support number 1-877-325-7778.
SYSTEM MAINTENANCE & UPGRADES
During the following times the Online Campus system will be UNACCESSIBLE. Please, make sure all assignments are turned in before the beginning of these down times.